Philip Mallis

People waiting on a platform at Flinders Street Station while a purple V/LIne Vlocity train arrives next to a blue Metro Trains train.

Which were the least and most used stations in Victoria in 2023-24?

I recently posted about the updated data that has been released for metropolitan and regional station usage in Melbourne and Victoria.

From this new information we can look at which stations were the most used and least used during the 2023 – 2024 financial year.

Most used stations in Melbourne

For the metropolitan network these were the ten busiest stations.

Station2023-24 patronageRankRank in 2022-23Rank in 2018-19
Flinders Street20,345,200111
Southern Cross14,019,450222
Melbourne Central8,626,300333
Parliament5,862,900444
Footscray4,365,800555
Richmond3,722,400668
Flagstaff3,435,300786
South Yarra3,100,250877
Caulfield2,909,850999
Box Hill2,535,00101010

I have excluded Union Station from any analysis as this was its first full year of data and is not a fair comparison. Also note as always that Caulfield overestimates patronage due to the design of the fare gates that force people interchanging to touch on and off when changing platforms.

There has not been any change to the stations in the top ten for as long as I have data. There have been some slight changes in the order; most notably the increase in usage at Richmond pushing Flagstaff and South Yarra a little down. This may have been due to increased needs for people to change since the removal of the Frankston and Werribee / Williamstown Lines from the City Loop and several long-term disruptions to the City Loop over the past couple of years.

Otherwise no real surprises here.

Most used regional stations in Victoria

For the regional rail network these were the ten busiest stations.

Station2023-24 patronageRankRank in 2022-23Rank in 2018-29
Southern Cross5,925,200111
Tarneit1,495,450222
Geelong969,600343
Wyndham Vale919,500435
Melton761,300554
Ballarat604,350666
Deer Park518,750778
Bendigo456,400889
Bacchus Marsh334,45091011
Rockbank328,050101343

The big story here is the astronomical rise of Rockbank Station from 43rd place in 2018-19 to 10th in 2023-24. This is due to the huge amount of suburban development that has happened nearby.

To give you an idea of the scale of change this is Rockbank in 2015 compared to 2023.

Wyndham Vale is a similar story although much of it was already developed in 2018-19 so there is less of a change in these comparison years. It will also be interesting to see how the patronage of Rockbank is affected – if at all – by new stations opening up nearby like Cobblebank.

As for Tarneit, it has held its place as the second busiest V/Line station in Victoria ever since it opened. In its first full year of patronage statistics (2015-16) it recorded 713,250 passengers. It now has nearly double that just eight years later.

Least used stations in Melbourne

For the metropolitan network these were the ten least used stations.

Station2023-24 patronageRankRank in 2022-23
Baxter2,55011
Tyabb3,25022
Morradoo3,60033
Leawarra5,15045
Stony Point6,70054
Crib Point7,15068
Somerville7,40077
Bittern7,85086
Hastings14,30099
Wattle Glen30,1001010

For the electrified metropolitan network (i.e. excluding the Stony Point Line) these were the ten least used stations.

Station2023-24 patronageRankRank in 2022-23
Wattle Glen30,10011
Tecoma43,35022
Willison75,10033
Hurstbridge82,35044
Seaholme86,50056
Alamein91,50065
Upwey92,05077
Darebin102,80088
Eaglemont111,20099
Rushall119,8501011

I have excluded East Pakenham, Mont Albert, Surrey Hills and Union from both lists as they did not have a full year of operation in 2022-23, and Parkdale that was in a similar situation for 2023-24.

Nothing really out the ordinary here. There are some small shifts in positions but these rankings have remained more or less unchanged since 2008.

The main exceptions are these stations that have seen quite significant patronage increases and are well out of the least used station rankings:

  • Officer (least used station in 2008, now 36th least used)
  • Jacana
  • Macaulay
  • Flemington Bridge
  • Middle Footscray

These all appear to relate to an increase in the number of people living near these stations, except Macaulay which jumped significantly between 2013-14 and 2015-16. I’m not sure why.

Least used stations in Victoria

For the V/Line network these were the ten least used stations.

Station2023-24 patronageRankRank in 2022-23
Dingee35012
Talbot85024
Raywood85033
Huntly1,00041
Creswick1,30055
Avenel1,40068
Clunes1,850710
Elmore1,90086
Goornong2,15097
Rosedale2,5501011

The general trend here is that the several new stations built in growth areas of regional centres are starting from a low base but starting to see patronage increases.

For example, Huntly’s first full year of patronage (2022-23) it recorded only 250 passengers and was the least used station. In this second year that has quadrupled to 1,000.

These new stations have knocked Elmore off its previous multi-year position as the least used station in Victoria. The other reason is that Elmore has seen an increase in patronage. In 2016-17 it only had 884 people, by this year it has gone up by 115% to 1,900. This may be related to the various infrastructure improvements on the Echuca Line that have made passenger rail travel more attractive.

As always there are important notes and context on these data. You can see these in the first tab of the spreadsheets for metropolitan and regional patronage here and here respectively.


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Comments

5 responses to “Which were the least and most used stations in Victoria in 2023-24?”

  1. I suspect the increase in patronage at Macaulay is thanks to the new apartment developments on the former industrial area between Moonee Ponds Creek and the Craigieburn line at Kensington – for an intending passengers waiting in the city, if an Upfield train arrives before a Craigieburn one, it’s just as quick to walk from either station.

    1. Philip Mallis Avatar
      Philip Mallis

      Thanks Marcus, I didn’t realise there have been development around there as well. Makes sense!

  2. Nice article but just a thought on presentation. Helvetica Neue renders poorly on Windows. So poorly I was compelled to comment. Just detracts from your writing.

    1. Philip Mallis Avatar
      Philip Mallis

      Hi Mark thanks very much for the feedback. I didn’t realise this but you’re absolutely right – I’ve now changed the site font back to Roboto which hopefully is a lot better!

  3. […] Firstly a quick introduction to those who may be unfamiliar with Box Hill. It is one of the largest and most important public transport interchanges outside of Melbourne’s CBD. It is the terminus of the second-busiest tram route in Melbourne (route 109), one of the busiest bus interchanges with 15 well-used routes and the tenth-busiest station in metropolitan Melbourne. […]

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