Tag: PTV
PTV disruption information & extreme weather
Victoria’s public transport has been affected by recent storms. This needs to be communicated to passengers but the current setup leaves a lot to be desired.
Another bad week for PTV communications
Regular readers of this blog will know that one of my hobby horses is transport wayfinding and communications. This week unfortunately provided yet more examples of how far we still have to go before we have a consistent, intuitive and accurate information system for public transport in Melbourne. In the space of just the past…
Wrong and missing PTV information for Easter 2024
This is part of the continuing series about the improvements that are badly needed to the passenger information provided to public transport passengers in Victoria. Here we’re going to look at the 2024 Easter long weekend. This is a period where travel demand is particularly high. It’s the start of school holidays and people are…
Bus stop misdirection and how I nearly missed my flight
I have previously written about the importance of accurate public transport information. Unfortunately this is all too common and can cause serious problems for passengers trying to navigate the network. I present my recent experience as a brief case study on this topic. A simple bus stop I had to reach Melbourne Airport. As usual,…
What is a 2 hour myki fare?
myki has been in place as Melbourne’s public transport ticketing system for over a decade. It has benefits and drawbacks that could take up space for many posts. But in this one I want to focus on answering one apparently difficult question – what exactly is a 2 hour myki fare? With myki, there are…
Removing maps from bus stops and the digital divide
Today the response that you will likely get to any query to Public Transport Victoria (PTV) will advise you to use the website, app or journey planner. Much of the advertising and marketing also attempts to send people in this direction. This push to get everyone to use digital tools has accelerated over the past…
Guide to the City Loop closure in January 2022
If you are travelling to or around the city by train this month, you will want to know that the entire City Loop will be closed for two weeks from 9pm Monday 2 January to Sunday 15 January. PTV have a webpage here on how this will impact you. I thought I would also give…
My train disruption experience, and how to make it better
I don’t really like to use this blog for personal gripes. But every once in a while, something happens that brings me rushing back to my WordPress dashboard. The trip A few weeks ago I had reason to head up the Hurstbridge Line on a social visit. I arrived at Jolimont Station to catch the…
How to improve PTV disruption information
Despite some recent changes, I think there is still a lot of work to be done to improve the quality and accessibility of rail disruption information in Melbourne. Consider the main ‘Disruptions’ page on the PTV website, accessible here: https://www.ptv.vic.gov.au/disruptions/disruptions-information/ If you are a passenger looking at this screen, you might thing that all is…
